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Is_the_Price_Right_Pricing_Strategies_for_Internet_Businesses
| Is the Price Right? Pricing Strategies for Internet Businesses
You may have the greatest product/service in the world, but you
won't get anywhere if it isn't priced properly. In this article,
we'll explore various pricing strategies so that you can find
the one that is best for your business.
Generally speaking, there are three primary pricing strategies
Internet firms employ: POPS, CAPS, and VAPS. Each strategy is
explored below. If properly implemented, these strategies can
help firms under price their competitors while being just as
profitable.
Physical Object Pricing Strategy (POPS). This pricing model
works well if you are selling a physical good that needs to be
shipped to your customer. For instance, merchants like
Amazon.com and Wal-Mart fall into this category.
In order for such firms to determine their prices, they need to
start with a base level of what it costs them to produce and
deliver one additional unit (this number is known as the
marginal cost). For instance, Wal-Mart sells microwave ovens.
What does it cost them to produce an additional microwave oven?
What does it cost them to buy it from their supplier, put it in
their store, get the customer to come to the store, and execute
a transaction with their customer?
To determine their final price, firms should add a percentage
increase to the marginal cost. This percentage increase is known
as the operating profit margin. To find out what percent they
should use, they should look for similar firms, and try to price
accordingly. Amazon, for instance, has an operating profit
margin of 6% at the time of this writing. Competing retailers
should look to have a similar operating profit margin --
preferably lower if they are able to.
KEY IDEA: Firms that can develop the most efficient business
processes will be able to minimize their cost, which in turn
will allow them to keep prices low while still retaining
attractive margins. This will allow them to offer lower prices
but still enjoy the same level of profitability.
Cost of Acquisition Pricing Strategy (CAPS). POPS works very
well if your primary cost is the cost of the actual good that
you are delivering. But firms that are selling a product/service
where the primary cost is marketing-based -- meaning the costs
associated with getting visitors to your site -- may benefit
from utilizing CAPS to determine their final price. CAPS
involves firms answering two key questions:
1. What will cost it to get people to my site?
2. What percentage of my site visitors will make a purchase?
The answer to question #1, divided by the answer to question #2,
tells the firm its cost per acquisition. The operating profit
margin can then be added to determine the final price.
Example: A retailer may find that on average it costs $0.10 to
get a visitor to the site, and the percentage of site visitors
that make a purchase is 1%. From there, we simply do the math:
.10 / .01 = $10. With a cost per acquisition of $10 and assuming
competitors have an operating profit margin of 20%, the final
price should be set to $12.
KEY IDEA: The key here is obviously to minimize the cost per
acquisition. To do this, firms need to place a high priority on
increasing the percentage of visitors that make a purchase. The
site's conversion rate is the most important metric.
Value Added Pricing Strategy (VAPS). For businesses in which the
marginal cost is zero -- for instance, the sale of digital
products like ebooks and online courses -- or businesses in
which there is not much of an established precedent, VAPS can be
an excellent pricing strategy. This is simply a more ad hoc
strategy in which the good is priced based on how much value it
offers to the consumer. There is no real formula to this
strategy, which can be comforting or disturbing, depending on
your preference.
KEY IDEA: VAPS works best when you can create a business model
that allows you to charge a different price to different
clients. For instance, if you are selling consultation services
or customized products, you can offer your client a quote based
on how much the product is worth to them.
About the author:
Simit Patel is the Managing Director of The ActoNetwork, a
company devoted to helping small businesses succeed on the web.
The ActoNetwork publishes a free 102 page Internet Marketing
eBook and has a free Internet Marketing Workshop for online
entrepreneurs available at http://www.actonetwork.com
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