Are_You_Marketing_to_Whos_REALLY_on_the_Internet
| Are You Marketing to Whos REALLY on the Internet?
How do you score on the Internet marketing Emotional
Intelligence Test, i.e., are you marketing APPROPRIATELY t o
who's REALLY on the Internet? EQ means, among other things,
reality-testing and empathy.
Remember that email rounding the Internet recently: "If we could
shrink the Earth's population to a village of 100 people, this
is what it would look like: There would be 57 Asians, 21
Europeans, 14 North and South Americans, and 8 Africans. Seventy
people would be non-white; 30 white. Seventy would be
non-Christian; 30 Christian ...."
NOW SHRINK THE US INTERNET WORLD
Okay, now lets shrink the Internet world and take a look:
· If 100 people were using the Internet, 52 of them would be
women, and 48 of them would be men. . If 100 women were doing
business, 61 of them would be doing it on the Internet and 39
would not be . If 100 men were doing business, 55 would be doing
it on the Internet and 45 would not be. · If 100 women were
spending over US$100 in a 3-month period online, 63 of them
would not have children, while only 52 of them would
TAKE NOTICE:
1. There are more women now on the Internet than men. 2. More
women do business online than men 3. More women do business
online than do not 4. Women in American make up to 80% of
purchasing decisions for the family 5. Women between the ages of
35 and 44 are a dominant e-retail force. (PC Date-Online's
research) 6. Women without children are heavier users of the
Internet than women with children (Jupiter Media Metrix) and
they spend more online.
**********And -- according to Nielsen NetRatings, the number of
at-home female Internet users in the US is increasing more
rapidly than the number of male users.
**********PLUS -- according to the latest NielsenNetRatings,
individuals with household incomes ranging from $100,000 to
$150,000 are the fastest growing income group online.
**********PLUS -- 44% of US adults over 18 are single, and the
American Association for Single People projects by 2010, 47.2%
will be unmarried. The Census Bureau says between the ages of 15
and 85, the average American will be unmarried more years than
they're married.
SO WHAT SHOULD YOU DO?
Interpeting these data is like "if all the wookies are mejums,
and half the mejums are kondites, how many wookies are
kondites?"
GET POSITIONED
Here's how I read it - I'm lucky because most people who seek
coaching are women over 40 with an income of 6 figures. It's
called "being well-positioned". However, were I a Relationship
Coach, I might be slightly better positioned. So I'm working on
that ... through alliance ... with a coach in the UK.
BUT ENOUGH ABOUT ME, WHAT ABOUT YOU?
· Whatever you're selling, are you pitching it to women? ·
Whatever you're selling, have you included products for women?
This doesn't mean you need be painfully artificial (placing your
power tool in a graphic of daffodils), but it does mean if
you're pitching your power tool with a bikini-clad babe, or
showing a pert young thing for your "live chat", or alienating
the huge singles' and Islamic markets in your Christmas
marketing, D+ for you on your marketing emotional intelligence
test.
Consider putting the face of a virile young man on your chat
graphic.
And consider that nearly half your consumers are single -- the
Carnival cruise line is the only one I know of that offers a
true singles-rate (not a single rate based on double occupancy),
and the Costa also gets kudos from me (a single woman) for
providing Gentleman Dance Hosts. Combining both might win my
cruise business and I cruise often.
· THE BOTTOM LINE: Put your dip stick in your gender-bias and
see how it comes out
"US" INTERNET?
Notice I specified "US" here, because the statistics were about
US users. However, I'm getting more and more hits on my site
from folks outside the US (and glad to have them), and other
webmasters are reporting the same.
This month so far, I've had visitors to my website from: UK,
Canada and Australia, the Netherlands, Singapore, Argentina, New
Zealand, Japan, Luxembourg, Brazil, Belgium, Slovak Republic,
South Africa, Germany, France, Namibia, Indonesia, Israel,
Malaysia, Mexico, Cyprus, and Switzerland.
BUT -- when we talk about "US" Internet users, there are 80
million multicultural Americans in the US now, with over 1
million new immigrants yearly.
TRENDS
In coaching, web visits and ezine subscribers precede personal
emails precede Internet course learners, clients and licensors
for my EQ products. Look at the trends:
· Last year I started getting more emails from Canada, the UK
and Australia. Now 1/4th of my practice is from those countries.
· This year I'm getting several emails a day from people whose
first language is not English. This month alone I've heard from
Nigeria, Malaysia, India and the Philippines, and increasingly
am getting clients from the UK, Australia and Canada.
In coaching, emails precede clients, so I'm expecting more
clients from non-Western nations to follow, and wishing I knew
more than English, Spanish and French.
I have ezine subscribers from more countries than I can name. In
fact I didn't know some of them were countries and it's been a
wake-up call. I'm doing my homework, are you?
And most surprisingly, a whopping 20% of the learners taking my
Internet courses are from non-US countries including France, New
Zealand, Australia, the UK, Ireland, Russia and Indonesia.
I'm also being approached for strategic alliances from coaches
in the UK and Malaysia. Can Singapore be far behind?
TamingTheBeast says users from India are coming on strong. "Up
until now," they say, "the Internet has been very focused on the
US ...[but] by 2003, the Asia Pacific region will catch up and
overtake in regards to Internet usage." By sheer force of number
-- see email above.
·And perhaps we should consider putting ni hao, guten tag,
konichiwa, or buna ziua on our websites. Go here:
http://www.ipl.org/div/kidspace/hello for ways to say "hello"in
one of the 2,796 languages on this planet ·Start submitting our
websites to the Asia-Pacific search engines and indices. Here's
one: http://www.asiaco.com . ·Get used to emails that read: "Now
you can send Indonesian virtual greeting cards to the one you
care with only just some simple clicks" and "That's bang-on."
·Brush up on multi-cultural selling - don't confuse Indians and
Pakistanis because they've been at war for centuries. Indians
are primarily Hindu who speak Hindi while Pakistanis are
primarily Muslim who speak Urdu. Pick up a copy of Michael Lee's
"Opening Doors"
(http://www.amazon.com/exec/obidos/ASIN/1886939322/susandunnmome-
20 ). ·Prepare to start hearing "neesh" instead of "nitch" for
that niche you're trying to claim. ·Get a currency converter on
your website. There's a FREE one here: http://www.xe.com , and
be ready discount your professional services for Canadian
clients. They expect it. ·Put the name of a professional
translator in your Outlook Express. In Spanish you don't say "I
love my clients" by using the "love" verb, that's erotic; you
say "my clients please me." ·Stop looking for "Article Archives"
and start looking for "Free Ideas." It's all the go. But no
advertorials, please. ·If you're going after the asiadragons dot
commers, be prepared to call your password your "Secret Word"
and YOU DON'T HAVE TO ENTER YOUR PASSWORD TWICE!! ·And prepare
for daily conversations that begin, "We don't want war over
here, do you? Why aren't you doing something [in the US] to stop
it?
And, let's see, perhaps having an international Internet dating
service for un-childed women over 35 might be the gold mine of
the century?
~~~~Recommended reading~~~~ Michael Lee's "Opening Doors"
(http://www.amazon.com/exec/obidos/ASIN/1886939322/susandunnmome-
20 ).
About the author:
©Susan Dunn, The EQ Coach, maintains an international coaching
practice and markets clients on the Internet. She is #1 on
google and yahoo and the author of "Writing Articles for the
Internet to Sell" ( http://www. webstrategies.cc/development.htm
). Article-writing services available.
URL:http://www.susandunn.cc . Mailto:sdunn@sdunn@susandunn.cc .
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