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12_Tips_For_More_Successful_Negotiations
| 12 Tips For More Successful Negotiations
Whether you are working on a joint business venture, a new job,
the price of an auto or your child's new curfew, negotiation is
a key success skill. So how can you improve your negotiation
skills? Here are a dozen techniques I try to practice in every
negotiation.
1. Be Prepared This is not just the motto of the Boy Scouts.
Preparation is the single most important element in successful
negotiations. In negotiations, information is power. The more
relevant information you have, the better your position is.
Preparation for your negotiations can not be overdone. Allow
yourself adequate time to prepare prior entering any negotiation.
2. Understand The Needs Of Your "Adversary" Your "adversary" in
this context is the other party in the negotiation. Your
relationship with this party may not normally be described as
adversarial, for the purposes of this discussion we will view
the negotiation as an adversarial relationship.
Put yourself in your adversary's shoes. What would they like to
gain from the negotiation? Write down as many possible goals as
you can think of. Prioritize your list in the order that you
believe your adversary would. Identify the items you are willing
to negotiate and those items which are nonnegotiable.
3. Know What Your Needs Are What do you need out of the
negotiations? More money? More flexibility? Better
opportunities? Access to broader markets? Make a list of those
things you would like to receive as a result of the
negotiations. Refine and prioritize your list before starting
the negotiation. Identify the items you are willing to negotiate
and those items which are nonnegotiable. This list and the one
created above will allow you to know what your true "bottom
line" is.
4. Most Negotiations Involve On Going Relationships With the
exception of large purchases, most negotiations involve parties
involved in a long term relationship. Whether the relationship
is family, friends or business associates, it will be necessary
to continue to deal with your "adversary" outside the context of
the negotiation. Always be sensitive to the potential impact of
your negotiations on these relationships.
5. Every Negotiation Is Different Negotiating with a loved one
is different than buying an automobile. Buying an automobile is
different from negotiating with a new employer. They key
difference is the relationship you wish to have with your
adversary once the negotiations are complete. When negotiating
with a loved one, you may be willing to make more concessions in
the interest of harmony. When buying an automobile harmony may
be less important than paying a fair price. Keep these
intangibles in mind when creating and prioritizing your lists.
6. Understand The Situational Dynamics In order to negotiate
successfully, you must understand the dynamics of the situation.
Identify your role and the role of your adversary. Know what are
the "power positions" of each role. The dynamics of negotiating
in a parent/child relationship are significantly different than
the dynamics of and employer/employee negotiation. Be certain
your desires are appropriate and achievable in terms of the
situation.
7. Never Lie Very few negotiations are a single contact event.
With the possible exception of making large purchases, most
parties involved in a negotiation have continued contact after
the negotiations are completed. When you are caught in a lie,
and it is inevitable that you will be, your future credibility
will be lost.
It is possible to prepare to handle those areas where the need
to lie may be felt. Examine the areas where your case is weak.
Work to strengthen your case. In those areas that remain
vulnerable, prepare how you wish to handle them should they
arise.
8. Be Fair Negotiation is not an "I win, you lose" proposition.
Webster's dictionary defines negotiate as "to bring about by
mutual agreement". The best negotiators I know create "win -
win" situations in every negotiation.
9. Don't Tip Your Hand Uncertainty is your key advantage in most
negotiations. If your adversary knows what you desire most, your
negotiating position is not as strong. Play it close to the vest.
10. Be Flexible Understand that negotiation frequently involves
compromise. Look for creative solutions to the problems
presented in the negotiation. Make tradeoffs in order to gain
those elements you most desire.
11. Winning Isn't Everything It is easy to get caught up in the
competitive spirit of a negotiation. Remember that the point of
negotiation is to reach a common agreement on how to move
forward. While it may be possible to bludgeon your adversary
into agreeing to your terms, this does not create the "mutual
agreement" that makes for a truly successful negotiation.
12. Quit While You Are Ahead Too many people have to see just
how far they can push a negotiation. They have to try to get
just one more concession. This attitude can be a deal breaker.
The best negotiations are brief and to the point. Get agreement
on your major points and stop. Additional items can be addressed
in subsequent negotiations.
About the author:
Tony L. Callahan is president of his own Internet marketing
company, Link-Promote < http://www.link-promote.com >. He also
publishes Web-Links Monthly, a newsletter full of tips, tricks,
tools and techniques for successful web site promotions. To
subscribe, send e-mail to: < Web-Links-subscribe@topica.com >.
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