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4_Golden_Nuggets_of_Effective_Listening
| 4 Golden Nuggets of Effective Listening
Why should I improve my listening skills? It's a great
question. For the simple reason that a person's listening
skills are a central component to most of the activities people
care about. Your ability to understand what others are trying
to tell you, to grasp details about projects, to learn
information about a customer's needs, or to understand what is
going on in your family's life all depend on your ability to
effectively listen. While most people possess the ability to
hear, many have never taken the time to consciously develop the
ability to listen. Here are four golden nuggets to help you
improve your listening skills: 1. Slow down and relax. The fact
that your mind can think at least 7 times faster than people can
talk identifies much of the problem right from the start. To
maximize the amount of information you are receiving from a
conversation, you must minimize the number of thoughts that are
racing through your mind. To help you slow down and relax, you
might try taking slow deep breaths or sitting down. Both can
often help slow your pace if you are feeling rushed.
2. Focus on what is being said. That means no multi-tasking!
Splitting your attention between something other than waht's
being said, whether that is reading, typing in your computer, or
even taking notes, are all significant distractions to you
ability to listen. It is also frequently annoying or even
disrespectful to the person who is speaking.
3. Ask clarifying questions. Many times what we think we heard
and what the speaker intended to communicate are two different
things. By jumping to conclusions or making assumptions, we
frequently guess wrong. Often times people find that while they
are thinking about the meaning of past comments they are missing
what the person is currently saying. If you are not sure you
understand what the person said, make sure to ask a question or
two that will clarify their comment. This should be welcomed by
whoever is speaking, as it shows you are both listening AND
interested in truly understanding what they are saying.
4. Realize that much of communication is non-verbal. It is
equally important to listen with your eyes as it is with your
ears. By making good eye contact with the speaker you will pick
up much more of the meaning behind what is being said. Facial
expressions, hand gestures, and body language all play a vital
role in understanding the full message. By actively watching
the person speaking, you will also show your engagement and give
them more confidence and energy in what they are saying.
Mastering the art of listening certainly doesn't happen
overnight, so be patient with yourself while you are putting
your new skills to the test, enjoy the process, and as always….
Be FREE! Eric Pleantenberg
About the author:
Eric Plantenberg is a nationally known memory trainer. His new
program, Winning The Name Game, teaches professionals how to
train their memory to remember names more effectively and be
able to recall them at the right moment. For more information on
how to better remember hundreds of names and faces visit
http://www.WinnngTheNameGame.com Or email
info@WinningTheNameGame.com
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