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Career_Advice_Eyeball_Etiquette
| Career Advice: Eyeball Etiquette
The other night I was watching the World Wrestling Federation,
which is something that I like to do every Thursday night. I
know, I know, but I find the show entertaining and relaxing in a
strange way ... it's so ridiculous that there is no way to take
it seriously.
Anyway, Stone Cold Steve Austin (one of the famous wrestlers
with a notoriously bad temper) was chewing someone out. Suddenly
Steve stopped in mid-sentence and said "Look at me when I'm
talking to you". The person looked at him, then after another
minute looked away. Steve repeated his words again, "Look at me
when I'm talking to you!". This happened several times.
This little drama got me to thinking, what is it about the eyes?
When you are talking to someone where should you be looking?
Does where you put your eyes have anything to do with
advancement in your career?
It has been said that the "eyes are the mirror to the soul", and
in my experience this has proven to be true time and time again.
I have gotten into the habit of looking people directly in their
eyes when I speak to them and as I am listening to what they
have to say.
Why? Because I can tell more about a person from they way he
handles his eyeballs than you can imagine.
Someone who can look me in the eye as I speak to them is very
sure of himself (note we are not talking about a hostile stare -
just someone who can look at me as I speak to them). Combine
this with a strong handshake and a favorable demeanor and you
have a person who will be very good for any team. These people
tend to be leaders and very capable people. They take direction
well because, since they are paying attention to you, they
understand what's needed to get the job done.
Don't get me wrong here. We are not talking about a staring
contest. What I am saying is someone who can look me in the eye
while I speak is almost certainly listening to what I have to
say. He is not afraid of me or my position, which is excellent
in a team member. I am the kind of manager who does not like nor
want "yes men" (or women) - I have found them to be useless
parasites which should be ejected at the earliest opportunity.
Thus, when I meet someone, I am most impressed when they have a
firm handshake and can look at me directly. This implies
strength of character and a strong will. These kinds of people
are rare and they are to be treasured and nurtured when they are
found.
The worst thing someone can do when they are talking to someone
is totally avoid eye contact. I know you've run into this, and
if you are anything like me it's very annoying. When I get
someone in front of my desk with this habit I start wishing I
was Stone Cold Steve Austin and could say, "Look at me when I'm
talking to you!"
Avoidance of eye contact implies fear and subservience. Combine
that with a weak handshake and a disheveled demeanor and you
have someone that you should not trust. In fact, you have a
person whom you should not allow anywhere near you.
Some good rules to follow for "eyeball etiquette" are listed
below. Be able to look people in the eye or face as they are
speaking, but don't get into a staring contest. Occasionally
looking around at other people, say in a meeting, helps maintain
a good sense of balance in the conversation.
Keep your face friendly as you speak. If you have a hostile
appearance and you are looking people in the eye, then you are
implicitly challenging them. Unless you are the leader of a
gang, this is probably something that you want to avoid.
Men, it's bad manners to glance at a lady's chest (or other
sexual body parts) as you converse. Don't think women notice?
They do, and it lowers their opinion of you. Treat any women in
your office as you would like to be treated - with respect.
In meetings, keep your attention on the speaker. You are in the
meeting to gain and give information or direction. Keeping your
eyes on the person who is speaking implies that you are paying
attention. It's also a good idea to occasionally look down at
your pad of paper (you should always bring pen and paper to
meetings) and write a few notes. This screams out, "you just
said something important so I am writing it down". It's also an
opportunity to avoid the implicit challenge that could arise
from a constant, fixed stare.
In meetings, you should also occasionally look around. There are
other people in a meeting (usually), and if so you should be
sure to look at them once in a while to get their reactions, and
to also invite comment and discussion. At the very least, it's a
way to shake yourself awake if the speaker is boring or
monotonous.
When your boss is speaking, keep focused on him or her. Your
boss is telling you something, man, look at him! This person has
authority over you and presumably has power over your raises,
reviews and progress up the corporate ladder. Listen to him, and
show you are listening by looking at him.
There is nothing interesting on the floor. Have you ever noticed
that as most people walk they are looking at the ground? What in
the heck is so interesting about the floor or pavement that it
commands all of their attention? Sometimes I just have to glance
down and see if perhaps some artist came by and painting
something wonderful on the floor while I was out! People, there
is an entire world out there - look around and see what's there.
About the author:
Richard Lowe Jr. is the webmaster of Internet Tips And Secrets
at http://www.internet-tips.net - Visit our website any time to
read over 1,000 complete FREE articles about how to improve your
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