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How_Do_I_Get_More_Business__Wheres_The_Magic_Wand_
| How Do I Get More Business ? Wheres The Magic Wand ?
Here it is again the end of the relaxing summer. Here comes the
bills for school, back to school accessories, the count down to
the holiday gifts and the searching out of that perfect holiday
getaway. The common theme is Money and plenty of it. There was a
time when any business just needed a sign outside their door and
poof, people came in to buy from you. Twenty or thirty years ago
it was unheard of for a lawyer, doctor, dentist and accountant
to advertise for business. These were safe professions. Get into
grad school and you were set for a comfortable life. Those days
are over! Welcome to the cold hard life of the twenty first
century.
Yes there is competition these days in every field but the
successful people are those who don't sit back and get
complacent. What this means today is that you must reward your
present customers and give them a reason to stay with you and
also entice new customers to give you a try. The first problem
is dealing with your existing customers. Never take a customer
for granted. A long with great service people appreciate when
you let them know they are special and not just a number.
Salespeople used to take customers out to lunch. Outside of a
handful of people, most people I know have incorporated their
lunch hour into their standard working hours. If you do take a
lunch, chances are it is a quick one and you're back to the
office or doing some personal errands. How then do you thank
your existing customers. The market for promotional products has
exploded in the last 15 years. Buying buyers today is not
acceptable, what is acceptable is giving them branded gifts or
moderate token gifts at periodic times like holiday periods or
product launches.
If you want to get into the game, you must come up with clever
give away which is useful to the recepient and which doesn't
scream your compnay name to the point that they won't use it.
The most repeat impact you can have is with coffee mugs or
calendars. Even with computer programs a lot of people still
like to have a nice agenda where they can write important names,
that won't be wiped out with a computer virus. There are
literally close to one million different items available. On my
company web site you can browse over 700,000 items. My web
address is www.solutionsink4u.com. How about giving out a thank
you gift for long time patronage. Think of something personal
they might like and have the packaging branded, either with a
label or custom bag or box. Today the biggest companies, The
Gap, Sharper Image, Coach, Movado, Mont Blanc, American Apparel,
Bella, Cutter and Buck, Cross, and Nike are all in the
promotional product industry. Hotels have gotten in the act
giving their better clients umbrellas when it's raining and
customized chocolates on their bed before they retire. Going the
extra mile really does help you retain your customer. Everybody
must be competitive but you don't have to be the cheapest.
People remember the nice touches.
The second use is to attract new customers. Here you have the
conventional way of advertising, newspapers, magazines, flyers,
direct mail and cold calling. These are effective but tend to be
expensive and the return rate you get for your investment tends
to be low. A mass mailer with a response rate of 1.5% is
considered a success. Consider for a moment that 98.5% of the
people ignored your message. For the large companies it's built
into their advertising budgets. Tricks for medium and small
business are to target smaller more defined prospects and spend
more per prospect. The overall cost of your campaign will be
much smaller and the response rate can be as high as 10 to 15%.
An effective way to peak interest is to offer a specific
discount to some or to come up with a contest with a prize where
no purchase is neccessary. Contests are fun, people always like
to win something and win or lose they tend to remember your
company's name or message associated with the contest. Today
there are exciting ways to hold a contest on the web. People
like the annonimity, have the freedon to register on their
timetable and tend to see all the other stuff you have on your
web site. Create your website in a way like an IKEA store, where
the customer must see all your product before they can leave.
Other ways to capture this defined prospect market is to have
give aways at industry conventions. The captive market are your
ideal customers . Firstly give aways bring people to your booth
and secondly nice give aways are retained in their possession
for a long time, reinforcing your company name. There are
products today to meet any budget and are well worth the
investment. if you land 1 or 2 good customers because of the
promotional product it tends to pay for itself, ten fold at
least.
If these ides make sense, but you still are unsure of what to do
next, give me a call at 514-337-2238 or visit us on our web site
at www.solutionsink4u.com, yes we have a contest on our web
page. We practice what we preach. Best of luck with your magic
wand. Steven Schneidman
About the author:
Steven Schneidman has a B.A. in Psychology and an M.B.A., he has
worked as a finance professor and at a major Canadian Bank. He
has owned and owns 2 successful printing and promotional product
companies.
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